Swiggy which is at the top in terms of which food delivery platforms Indians use also provides a great deal of choice and ease when it comes to ordering food online. That said there may be a point in time when a user decides to leave the platform which could be due to privacy issues, they have shifted to a different service or perhaps they are going through a digital detox. If you are looking to get rid of your Swiggy account forever, it is important to know what that process entails. Unlike other players which have a simple “Delete Account” option, Swiggy’s process is a little more hands on and requires you to go through their support system. This guide will take you through all that you need to know about Permanently delete your Swiggy account.

Understanding Swiggy’s Account Policy

Before we get into the delete process you should be informed of what Swiggy does with account info. We at Swiggy we collect info like your name, email ID, phone number, address, and order history. That data they use to give you a personal touch to your experience but also is stored away till you take action to delete it. At present Swiggy does not have a direct “Delete Account” option in its mobile app or website. Which means the only way to completely delete your account is to get in touch with their customer support team and put in a request.

Initiating the Account Deletion Process

To start out the process of deletion you’ll first which is to get in touch with Swiggy’s customer support. This can be done via the in app help section or by email to their support team. If you prefer to use the app go to the “Help” section within the profile tab, and from there choose a topic which is to do with “Account Related Issues” or that you want to delete your account. Once you are put through to a customer service rep let them know that you wish to permanently delete your account and that you want to have all of your associated data removed.

If you choose the email option, please write to the support team at support@swiggy.in from the email associated with your Swiggy account. In your email put that you wish to completely remove your account. Include your phone number which is on file with us and any other info which will help them find your profile. We ask that you use a professional tone and to confirm once they have deleted your account.

What goes after you submit the request.

Upon submitting your deletion request Swiggy’s support team will look at your account. We may get in touch with you to verify your identity and confirm that you are the true account holder. This is a step we have put in place for data protection and to also prevent unauthorized deletions. Once we have that verified we will go ahead and delete your account.

It is a few business days which we see for Swiggy to process and report back on your request. In the meantime you may still see some notifications or email updates from the platform. But once the delete is complete your profile, order history, saved addresses and any other associated info will be removed from their systems and you will no longer have access with those credentials.

Things to think through before deleting your Swiggy account.

Deleting your Swiggy account is a one way action which you should think through before performing. Once the account is removed we will delete all of your data which includes past orders, payment methods, and promotional credits. Also you will lose access to Swiggy Super as a subscriber and may find that any pending refunds or wallet balance are not available if you do not claim them first.

It is best to clear out all of your pending transactions and redeem any of your credit or coupon offers before you begin the deletion process. Also see to it that you remove your payment methods and delete any saved card or UPI info from the platform to which we do not leave any financial info in your account.

Alternative to Deleting: Suspension of the Account.

If your issue is a short term one and isn’t related to privacy or security issues you may want to try logging out and uninstaling the app. Also this doesn’t remove your account or data but it does reduce use of the app at the same time as keeping access to your info. Some users which is the case of you which are not looking to get rid of your account for good may prefer this. We do note that at present time Swiggy does not have an option to put your account on temporary hold which is what some may be looking for, so you are left with the option to fully delete your account.

Recreating an Account After Deletion

If at any point you wish to use Swiggy again we ask that you sign up as a completely new user which may be done via a different email address or phone number. Past account information is removed forever which includes past orders and place to which you had left off at the time of deletion. We ask that you be positive and sure before you proceed with this permanent action.

In certain cases Swiggy may hold onto anonymized data for internal analysis but we do remove any Personally Identifiable Information as per our data retention policy. You can look at our privacy policy or reach out to our customer support for more details on what we do with your info post deletion.

Conclusion

Deleting of your Swiggy account is a choice which you have to make intentionally by reaching out to their support team via the app or email. We understand that the process may not be as instant or as easy as it is on some other platforms but it does guarantee that your data is removed secure and in a verified way. Before you do this, see to it that you pay off any balance due, cash in on your credits and get copies of your order history that you might need in the future. Once the account is deleted, it is done for good so make this choice only if you are completely sure.

If you are going for privacy, want a new start, or just aren’t using the service any more our steps will guide you through the process of permanently deleting your Swiggy account at your own pace.